Shipping policy

At NurEase, we work hard to ensure every order is delivered quickly, safely, and with care.

Processing Time:
All orders are processed within 1–2 business days after confirmation. You’ll receive an email notification once your order has been shipped.

Shipping Time:
Standard delivery typically takes 7–10 business days within the United States. Depending on your location and carrier service, your order may arrive earlier than expected.

Shipping Rates:
Shipping costs are calculated at checkout and may vary based on your delivery location, order weight, and chosen shipping method.

Tracking Information:
Once your order ships, you’ll receive a tracking number via email so you can monitor your delivery status at any time.

Delays:
We do our best to ensure timely deliveries, but delays can occasionally occur due to factors outside our control—such as weather conditions, carrier delays, or high order volumes during holidays.

Wrong or Incomplete Address:
Please double-check your address before submitting your order. We are not responsible for delays or delivery failures caused by incorrect or incomplete shipping information.

Lost or Damaged Packages:
If your package is lost or arrives damaged, please contact us immediately at info.nurease@gmail.com. Our support team will work with the carrier to resolve the issue or send a replacement.

International Shipping:
At this time, we primarily ship within the United States. For international inquiries, please contact us at info.nurease@gmail.com before placing an order.

Contact for Shipping Questions:
If you have any questions about your order status or delivery, you can contact us here:
info.nurease@gmail.com